I was being very careful picking out running shoes since I want the best shoe and Rachel was very patient with me. I appreciate that very much.
If you are offered a rewards card w 10% off, and your purchase is well over $450, you could potentially save a few bucks. However, please know that they don't inform you it's a REOCCURRING CHARGE to your credit card of a $45 annual fee, regardless if you ever go back again or not, FOREVER. I wonder how much money they profit from duping people into this scam who don't notice a reoccurring charge on their credit card? They conveniently don't mention it's a reoccurring annual fee under the disguise of offering you a "savings reward" at time of purchase. What a SCAM!
Sam and company have done a fabulous job with our team shoe nights over the years. I would recommend them to anyone. Their shoe fit process is fast and friendly and worth it for any first time runner.
Poor customer service I find my shoes elsewhere and for a better price after 4 years of loyalty
They said the VIP would auto cancel after a month, but it doesn't, and the customer service line says that feature doesn't exist, that it will cancel after a year, but not a month. I'll never buy anything there again - they'd sell more shoes if they just sold them for whatever they cost and dropped the whole VIP scam.
This seems like a sneaky way to basically fraud people out of $45 by pretending they are giving you a rewards card to use for points with purchases, however it isn't a reward card but a CHARGE to be a VIP member.
After happening to notice they snuck this charge in 8 months later, I called to cancel and asked for a refund. However I would have otherwise been billed $45 annually for the rest of my life had I not noticed this charge!
WARNING! A VIP REWARDS membership card will cost you $45 a year! It's not really a rewards card. Road Runner will annually charge your credit card $45 for the luxury of spending your money. I went in this store ONE time in my life in September 2016. Reward cards, like King Soopers, should be free. Apparently not with Road Runner! IF...and that's if...we did get a rewards card in September 2016, it wasn't explained or made transparent Road Runner would charge a REOCCURRING $45 annual fee without my permission to my credit card 8 months later, May 2017! It may be presented to you as a rewards cards, as in points accumulated for spending money like many grocery, gas & department stores give you for FREE, but it is actually a VIP membership for $45 a year (not a reward).
Road Runner Sports is a US Shoe Store based in Westminster, Colorado. Road Runner Sports is located at 10436 Town Center Dr #300, Westminster, CO 80021, USA.
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